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Electronic gift cards are now available on my website. If you can’t decide what to get for yourself or someone else, or there is not enough time for shipping, purchase a gift card.
Contact me if you have any questions.
No Returns Policy:
We do not accept returns as a standard practice. However, if you experience an issue with your order, please contact us immediately at nacim@nacim.ca with your order details so that we can work with you to resolve the matter.
Issue Resolution and Refunds:
If a concern is verified and a return is deemed necessary, you will be required to return the artwork in its original condition.
Once the artwork is received and inspected, we will process a refund via your original payment method.
Please note that any fees—including credit card processing fees, shipping fees, and handling fees—are not refundable.
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your payment. You will receive another notification once your order has shipped.
We offer domestic shipping in Canada, and international shipping to USA and most other countries. Shipping costs will be calculated at checkout based on your location and the weight of the items in your order. All available shipping options will be listed for you at the time of checkout so you can choose what works best for you.
When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Electronic gift cards are now available on my website. If you can’t decide what to get for yourself or someone else, or there is not enough time for shipping, purchase a gift card.
Contact me if you have any questions.
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